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CQC INSPECTION

We are pleased to announce that we have recently been inspected by the Care Quality Commission ( CQC) and we received a rating of 'Good' in all domains. The CQC are the regulators for all the Health and Social Care Services in England and are responsible for inspecting every service in England that provides this care. This includes Hospitals, GP surgeries, Care Homes and many more.

Click the link below to see the full report

CQC Final Report April 2015

Practice Management

Daniel Lord
Practice Manager
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
 
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